Terms and Conditions

Effective Date: [Insert Date] Last Updated: [Insert Date]

These Terms and Conditions (“Terms”) govern your use of QozeeHome.com (“Website”), operated by Qozee Home (“we,” “us,” “our”). By accessing or purchasing from this Website, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.

1. Use of the Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Website. You may not:

• Attempt to interfere with Website functionality
• Use automated tools to access or collect data
• Upload harmful or malicious content

2. Product Information

We strive to provide accurate product descriptions, images, and specifications. However:

• Colors may vary due to screen settings
• Measurements may have slight variations
• Product availability is subject to change

We reserve the right to modify or discontinue products at any time without notice.

3. Pricing & Payment

All prices listed on QozeeHome.com are in USD unless stated otherwise. We reserve the right to update pricing at any time. Orders are processed only after successful payment authorization.

We may refuse or cancel orders if:

• Payment cannot be verified
• Fraudulent activity is suspected
• The product is unavailable

4. Shipping & Delivery

Shipping timelines, carriers, and delivery expectations are outlined in our Shipping Policy. By placing an order, you acknowledge that:

• Delivery times are estimates, not guarantees
• Delays caused by carriers or customs are outside our control
• Oversized items (e.g., massage chairs) may require special handling

5. Returns, Refunds & Cancellations

All returns and refunds are governed by our Refund & Return Policy. All cancellations are governed by our Cancellation Policy.

By purchasing from Qozee Home, you agree to follow the procedures and requirements outlined in those policies.

6. Warranty

Products that include warranties (such as massage chairs) are covered under our Warranty Policy. Warranty coverage may vary by product and does not apply to misuse, accidental damage, or unauthorized repairs.

7. Intellectual Property

All content on QozeeHome.com—including text, images, logos, graphics, and product descriptions—is the property of Qozee Home and protected by copyright and trademark laws.

You may not:

• Copy, reproduce, or distribute Website content
• Use our branding without written permission

8. Limitation of Liability

To the fullest extent permitted by law, Qozee Home is not liable for:

• Any indirect, incidental, or consequential damages
• Losses resulting from misuse of products
• Delays or failures caused by third‑party carriers

Your use of the Website and products is at your own risk.

9. Medical Disclaimer

Our products, including massage chairs and wellness items, are not medical devices. They are not intended to diagnose, treat, cure, or prevent any condition. Consult a physician before use if you have health concerns.

10. User Accounts

If you create an account:

• You are responsible for maintaining confidentiality
• You agree to provide accurate information
• You must notify us of unauthorized access immediately

We may suspend or terminate accounts for violations of these Terms.

11. Third‑Party Links

Our Website may contain links to third‑party websites. We are not responsible for:

• Their content
• Their policies
• Their security practices

Use third‑party sites at your own discretion.

12. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict‑of‑law principles.

Any disputes will be handled in California courts.

13. Changes to Terms

We may update these Terms at any time. Changes take effect immediately upon posting. Continued use of the Website indicates acceptance of updated Terms.

14. Contact Information

For questions regarding these Terms, contact us at: customersupport@qozeehome.com